Unified Identity, Unlimited Potential: How Harley-Davidson's Identity Foundation Improves Experiences and Revenue
RampUp 2025 Session
Customers are so much more than scattered data points. A unified identity foundation is key to transforming fragmented insights into a complete customer picture – fueling marketing innovation, better customer experiences, and measurable growth.
Harley-Davidson shares its journey establishing a unified identity that transforms marketing activation, measurement, and insights. Explore their successes, obstacles, and lessons learned, and discover how to:
- Demonstrate the tangible impact of unified identity with incremental use cases – from measurement to activation to personalization
- Structure an identity roadmap that connects strategy, infrastructure, and outcomes
- Use clean rooms to achieve closed-loop measurement, predictive targeting, and scalable addressability
Customers are so much more than scattered data points. A unified identity foundation is key to transforming fragmented insights into a complete customer picture – fueling marketing innovation, better customer experiences, and measurable growth.
Harley-Davidson shares its journey establishing a unified identity that transforms marketing activation, measurement, and insights. Explore their successes, obstacles, and lessons learned, and discover how to:
- Demonstrate the tangible impact of unified identity with incremental use cases – from measurement to activation to personalization
- Structure an identity roadmap that connects strategy, infrastructure, and outcomes
- Use clean rooms to achieve closed-loop measurement, predictive targeting, and scalable addressability
Speakers



