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Passport to Personalization: How United Airlines, MGM Resorts, and Uber Create Unforgettable Guest Journeys

RampUp 2025 Session
 

Travelers transact with multiple brands on a single trip – even in a single day. Innovative travel and hospitality companies use data collaboration to bridge these moments and create a uniquely personalized travel experience that transcends an enTravelers transact with multiple brands on a single trip – even in a single day. Innovative travel and hospitality companies use data collaboration to bridge these moments and create a uniquely personalized travel experience that transcends an entire journey.

Join leaders from United Airlines, MGM Resorts, and Uber for a panel discussion exploring how the right data strategies can deliver unforgettable travel experiences and turn last-minute bookings into lifelong loyalty. Discover how to:

  • Identify and collaborate with the right industry partners
  • Understand customer behavior before, during, and after each purchase experience
  • Deliver personalized experiences while focusing on customer privacy
Speakers
Amelia Mazzola
RVP, Strategic Accounts, LiveRamp
Eric Chung
VP, Business Development, Partnerships and Strategy, MGM Resorts
Ashan Khan
Head of US Agency Partnerships, Uber
James Rothwell
Managing Director, Marketing, Loyalty & Media, United Airlines