Unified Identity, Unlimited Potential: How Harley-Davidson’s Identity Foundation Improves Experiences and Revenue

Customers are so much more than scattered data points. A unified identity foundation is key to transforming fragmented insights into a complete customer picture – fueling marketing innovation, better customer experiences, and measurable growth.

Harley-Davidson shares its journey establishing a unified identity that transforms marketing activation, measurement, and insights. Explore their successes, obstacles, and lessons learned, and discover how to:

• Demonstrate the tangible impact of unified identity with incremental use cases – from measurement to activation to personalization
• Structure an identity roadmap that connects strategy, infrastructure, and outcomes
• Use clean rooms to achieve closed-loop measurement, predictive targeting, and scalable addressability